April, 2024
Rapid Relocate Sets Sail on ISO 9001 Journey with ISO Quality Services Ltd
We’re thrilled to announce our partnership with ISO Quality Services Ltd as we embark on the ISO 9001 Management Standard journey. This marks a significant step for us in our ongoing commitment to providing top quality service across all our operations.
It’s worth noting that our journey with ISO 9001 isn’t new. Since day one, we’ve been working according to these principles. We’ve already seen the benefits, especially through certification of our shared central services with our parent company, HotelshopUK.
So, why are we pursuing ISO 9001 certification? Because we’re dedicated to delivering top quality services and ensuring our customers and clients are happy. As a leader in the alternative accommodation industry, we know how important it is to always exceed expectations. By following clear processes, we aim to make everything smoother for our valued clients and their customers.
But what does ISO 9001 mean for you, our clients and your customers?
ISO 9001 is a globally recognised Quality Management System designed to show that an organisation can consistently provide products and services that meet customer needs. It’s all about excellence and always getting better, leading to happier customers.
For you, choosing Rapid Relocate under ISO 9001 brings several benefits:
- Consistency and Reliability: We promise that our solutions are always reliable and tailored to your needs. Everything we do is carefully planned to maintain the highest levels of quality.
- Stronger Customer Relationships: We value our relationships with you. ISO 9001 helps us listen to your feedback and make improvements, building even stronger trust.
- Quick Problem-Solving: If anything goes wrong, we’ll fix it fast. ISO 9001 helps us identify and resolve issues quickly, so you get seamless service every time.
We have a manager role dedicated to Quality and Compliance. Paige is our ISO 9001 champion. She’s benefitted from specific training and is leading our readiness project working closely ISO QSL for support. Paige’s participation shows our commitment to always improving. Here’s what Paige has to say about the training:
“The training provided by ISO QSL was very informative and I found it extremely valuable. I’m now excited to lead our ISO readiness project and for what this means for Rapid Relocate once we receive the certification. ”
At Rapid Relocate, ISO 9001 isn’t just a certification; it’s a philosophy that guides everything we do. We’re grateful for the support from ISO Quality Services Ltd as we embark on this journey together.
As we work towards ISO 9001 certification, we invite our clients and stakeholders to celebrate with us. Together, we’re building a future based on trust, reliability, and top quality.
In conclusion, our partnership with ISO Quality Services Ltd is an exciting step forward in our journey of excellence. Rapid Relocate is determined to get ISO 9001 certified from our first audit, showing our leadership in the relocation industry. We’re ready to set new standards and provide even better service.
