Data is the new oil. Avoiding data fires

Data is often referred to as the new oil and with good reason. Data plays an integral role in every industry today, including the supply chain when sourcing alternative accommodation (AA).

At Rapid Relocate, we understand the importance of staying ahead of the competition. Our bespoke management information (MI) services provide our clients with the data they need to make informed decisions quickly.

Our Neptune claim handling system offers detailed management information down to the finest details. It can also provide heat maps and pin maps, allowing our clients to see where their customers are located and in which type of AA, relating to different perils over any period.

We continuously enhance our digital capability and develop new technologies to improve our clients’ and customers’ experience. Our ultimate vision is for customers to book their own AA through our portals/apps, with spending controls to safeguard against fraudulent use.

We are actively engaged in projects to  provide appropriate data/AA updates to feed into our clients’ systems to make it easier for them, and ultimately their customers, to access all information relating to their claim through one portal.

Our Neptune Suite comprises three components:

Neptune Live, Neptune Claims, and Neptune Data. Neptune Live is a client booking portal that allows clients to directly access hotels at the best rates in the marketplace.

Neptune Claims gives our clients a live summary view of their claims enabling them to access the latest status of bookings, enquiries, AA claim costs, the most recent notes on the claim log and download invoices.

Neptune Data provides real-time data, facilitating  appropriate action to be taken mid-way through a claim to prevent expenditure leakage rather than just via post-analysis.

At Rapid Relocate, we prioritise technology developments and creative trends in partnership with our supply chain, such as our parent company hotelshopUK. We aspire to see the next generation of online booking portals and apps that will potentially shape the alternative accommodation market for years to come.

We take pride in our ability to provide fast and innovative bespoke MI solutions to our client’s needs. Contact us to learn more about our services and how we can help you stay ahead of your competition.